Press Releases

Mr. Chai Chaiyawan, Director and Chief Executive Officer of Thai Life Insurance Public Company Limited, or TLI, announced the Company's financial performance for the first quarter of 2026. The Company reported a net profit of 3,267 million Baht, representing an increase of 21.8%, with a net profit margin of 23.5%, reflecting stable profit generation. New Business CSM was at 2,678 million Baht, while the Contractual Service Margin (CSM) as of March 31, 2026, stood at 92,198 million Baht, an increase of 0.6% compared to the position as of December 31, 2025, driven primarily by new business written during the period.

The Company reported net profit excluding extraordinary items and market volatility of 3,249 million Baht, representing a year-on-year growth of 18.1%. Insurance profit remained a key driver at 2,625 million Baht, up 8.1% year-on-year, mainly due to lower medical claims. Meanwhile, investment profit excluding extraordinary items and market volatility amounted to 624 million Baht, surging 92.6% from the same period last year, primarily driven by domestic equity investments that generated higher dividend income. As of March 31, 2026, Thai Life’s investment portfolio remained well-diversified, with over 85% of investment assets in investment-grade fixed income securities.

Our capital adequacy ratio stood at 463.3%, significantly above the regulatory minimum of 140%, reaffirming our robust capital position as a solid foundation for sustainable growth.

Mr. Chai stated that Thai Life’s vision is to be a value-driven life insurance company of sustainability. To achieve this vision, the Company has established the “Roadmap Transforming Tomorrow” to strengthen and transform the organization, while continuing to provide customer care under the concept of “Care with Heart”. Accordingly, Thai Life continued to innovate its products and services to support customers’ lifestyles in the digital era through “TLI Application”, which provides customers with convenient access to insurance services and seamless customer care. Key features include the 24/7 online pharmacist consultation service “Tele Pharmacy” and the recently launched “e-Document” feature, which enables customers to receive important documents via email in a convenient, fast, and secure manner. The feature also helps reduce concerns over lost documents while supporting reduced paper usage in line with the Company’s environmental-conscious business approach.

Meanwhile, the Company developed “TL SMART Application”, a digital sales tool for agents, with the introduction of a new “Agent Role Play” feature. This feature leverages AI to enhance sales and service skills through simulated conversation scenarios. The system analyzes communication performance and provides personalized feedback, helping agents better prepare for their roles and perform their work with a higher level of professionalism.

Beyond delivering value to customers through innovative products and services, Thai Life also recognizes the importance of creating value for society. The Company has embedded ESG principles into its business operations to ensure stable and sustainable growth. Recently, the Company received the Organization Carbon Footprint registration certification from the Thailand Greenhouse Gas Management Organization. In addition, the Company targets a 3% reduction in greenhouse gas (GHG) emissions in 2026 and is committed to achieving Net Zero by 2050, aligned with Thailand’s national targets.