Sustainability Overview
Policies and Goals on Sustainable Management
Thai Life Insurance Public Company Limited (TLI) is the life insurance company with a strong commitment on operating its business on sustainable growth principle. Also, TLI always places importance on Corporate Responsibility Policy to serve as a part in the driving to enhance the quality of life and well-being of people in the society, which in turn will lead to the society’s strength and further lead to the sustainable development.
TLI realizes the importance of social responsibility, environment, and stakeholders in the business value chain, including the importance of being an organization which is concerned of Environmental, Social, and Governance or ESG on the basis of profit optimization and sharing some profits back to the society to make TLI and Thai society to grow sustainably together. TLI has prepared the Sustainable Development Master Plan based on Sustainable Development Goals: SDGs of the United Nations which in accordance with the UN Global Compact Guidelines, comprising of 3 core strategies namely;
Under “TLI Sustainability Strategy and Framework”
The Company’s business conduct is based on the principle of being a value-driven life insurance company of sustainability, guided by good corporate governance and appropriate risk management. This includes the enhancement of Corporate Social Responsibility (CSR) in both core business activities (CSR-in-process) and social activities (CSR-after-process) to create a balance across all three dimensions: economic, social, and environmental, with a view to brining maximum benefit to all stakeholders and in line with the Sustainable Development Goals (SDGs), including 12 aspects as follows;
No Poverty
- Initiated and developed a product for low-income customers’ accessibility.
- Increased the opportunity for accessing healthcare services.
- Provided and promoted knowledge of financial and life insurance management.
- Organized workshop/training on skill and knowledge development to increase communities’ income.
Good Health and Well-being
- Promoted occupational health and safety.
- Promoted awareness and availability of effective health service.
- Organized donations of medical equipment or medical assistance activities.
- Promoted public relations and donation campaigns for health-related foundations.
Quality Education
- Enhanced co-operation for financial and life insurance planning program.
- Launched savings insurance products and financial planning.
- Provided capacity development for personnel and life insurance agents.
- Organized training on vocational skills development and financial management for communities.
- Supported programs/activities on promoting quality of education for youth.
Gender Equality
- Non-discrimination against people with differences and inferiors: sex, race, skin color, ethnicity, religion, and origin.
- Offered health insurance covering healthcare for pregnant women.
Affordable and Clean Energy
- Increase the share of using renewable energy in the organization.
- Enhance the energy efficiency rate in the organization.
Decent Work and Economic Growth
- Provided fair employment which is more accessible to local people.
- Enhanced skill in ecosystem business management for communities.
- Employed persons with disabilities.
- Built a good working environment.
Industry, Innovation and Infrastructure
- Develop quality, reliable, and easily accessible infrastructure to support economic development and the well-being of stakeholders.
- Enhance access to information technology, communications, and financial services for individuals, enterprises, and industries to better integrate them into the value chain and market.
- Improve business processes through more efficient resource utilization and more environmentally friendly technology.
Reduced Inequalities
- Provided nationwide service channels and various customized financial planning and life insurance products for wide-ranging customers.
- Provided accessibility to financial and insurance literacy.
Sustainable Cities and Communities
- Create channels that can reach society and provide comprehensive services as well as supporting economic, social, and environmental connectivity in urban, peri-urban, and rural areas.
- Reduce the negative impacts of urbanization on the environment by improving air quality management and enhancing the efficiency of clean energy in business operations.
Climate Action
- Effectively consumed energy as a way to alleviate the impact of climate through an environmentally-friendly operation.
- Raised awareness of environmentally-friendly among employees.
Peace, Justice and Strong Institutions
- Committed to conducting business based on good corporate governance and ethics.
- Create awareness of social responsibility and transparency at all levels
- Ensure that the Company’s confidential information is securely stored, in accordance with the law.
- Promote the policy of non-discrimination for sustainable development.
Partnerships for the Goals
- Promoted effective cooperation of external partnerships among the government, private, and civil society sectors.
Moreover, TLI operates its business under the Master Plan on Corporate Social Responsibility in 3 aspects including Giving Strategies, Caring Strategies, and Fulfilling Strategies.
Giving Strategy
Based on the attachment of societies through projects and activities that help raise their awareness of the importance of 'Giving'.
Caring Strategy
Based on the commitment to strengthening and caring societies, starting from managing personnel in the organization through fair remuneration and allocation of welfare, and developing comprehensively need-based products and services for insureds.
Fulfilling Strategy
Based on fulfilling and inspiring personnel to build their value and value in others, also conceptualizing being a 'Giver' through volunteering activity to help boost well-being in a society.
